Product Owner

Delegator

VSHN

Role Keepers

Contact

Chat #products-wg

Purpose

The Product Owner role is essential for ensuring that our value stream teams build, operate, and support VSHN products end-to-end, addressing customer needs and aligning with our product strategy. By managing and prioritizing stakeholder requirements, this role ensures that the team’s efforts are focused on delivering maximum value and addressing the most critical customer needs.

Key Responsibilities

List the essential responsibilities assigned to this role.

  • Understand the product, its market positioning, competition, customer needs, and business impact.

  • Create viable product backlog items or support the team in creating them.

  • Prioritize stakeholder requirements to align with product strategy and maximize customer value.

  • Balance the team’s workload across new features, changes, maintenance, and problem-solving.

  • Ensure the product backlog is transparent, visible, and understood by the team and stakeholders.

  • Oversee work progress, quality, and effectiveness.

  • Act as gatekeeper and SPOC for the team wherever it serves effectiveness.

  • Support stakeholders and peers with product knowledge.

Stakeholders and Key Deliverables

Whom does this role deliver value to, and what do they need from this role?

Products Work Group

  • In-person representation of the Products' status and development priorities

  • In-person representation of the Team’s planned work and capacity.

Product Manager

  • Representation of the product and development progress

Team

  • Interface to stakeholders

  • Clear, prioritized work backlog

  • Support in managing stakeholders and workload

Account Management

  • Onboarding, projects, and changes are prioritized into the backlog

  • Interface to the Team

  • Knowledge about the product, features, etc.

Customers

  • Continuous product development to optimize their value

Dependencies

Who and what does this role depend on?

Team

  • This role depends on the team for collaborative decision-making and performing the operational work. The responsibility for the outcomes stays with the whole team.

  • Organizing the team and workflow is with the team, supported by the Scrum Master.

Product Manager

  • Strategy context, drive roadmap and represent objectives to align with.