Inside Sales

The Inside Sales is responsible for a successful sales process. They’re the central pivot to ensure good communication between all parties involved.


  • As an Inside Sales you help our customers and partners to become successful with VSHN.

  • After the initial contact through the Business Development Manager, you take responsibility for opportunities and accompany potential customers through the sales process until closing.

  • You create customer offers based on Solution Architect’s analysis of customer requirements, Engineering ("what") and Project Management ("when").

  • You manage the administrative sales process and ensure that future customers receive the best service during the sales process.

  • You make sure all quotations and contracts are filed properly, support both VSHNeers and customers in these matters and take care of the follow-up and coordination of inquiries and tenders.

  • You coordinate meetings and workshops with our customers and engineers.

  • Your goal is to create successful and satisfied customers who stay with VSHN for a long time, grow with us and recommend us to others.


Evaluation Criteria

For the sales process

  • Customer receives feedback in a timely manner.

  • Up-to-date sales pipeline.

  • All parties involved are coordinated and up-to-date.

  • Responsible for tracking, maintaining and keeping Contract Management up to date.

Out of scope

An Inside Sales isn’t:

Assignment of this role

By the affected Domain: Sales & Marketing

This role is tracked and reviewed as VIP-99