VSHN Offerings - Portfolio Overview

Managed OpenShift is VSHN’s product offering for operating Red Hat OpenShift clusters on behalf of customers, across any infrastructure. We chose OpenShift because it combines the flexibility of Kubernetes with a powerful developer platform—but it comes with high operational complexity.

Our mission with Managed OpenShift is to make enterprise-grade Kubernetes available wherever our customers need it—even in places where it’s not natively supported. By operating Red Hat OpenShift on any infrastructure—public cloud, private hosting, or on-premises—we help organizations adopt Kubernetes without needing to build deep in-house expertise. We take care of the platform lifecycle: provisioning, updates, monitoring, backups, and 24/7 support, all covered by SLAs.

We’ve gained deep expertise by managing a large number of OpenShift clusters across diverse environments. This operational knowledge is a key differentiator and allows us to deliver higher quality than teams operating only a few clusters in isolated contexts.

This product plays a strategic role in our portfolio—it demonstrates our Kubernetes know-how, enables long-term customer relationships, and differentiates us in the managed services space.

More information at products.vshn.ch - Managed OpenShift.

The Application Catalog (AppCat) is our portfolio of cloud-native managed services, available on APPUiO, Managed OpenShift, and Servala.

It includes industry-standard auxiliary services needed for most software (for example databases, caches) and custom SaaS offerings provided in collaboration with partners.

More information at products.vshn.ch - Application Catalog.

Developers should always have immediate access to a hosting environment for their applications. APPUiO provides this as a Namespace-as-a-Service offering with shared Red Hat OpenShift clusters, based on Managed OpenShift. Access is available via full self-service and self-sign-up.

APPUiO unlocks Red Hat OpenShift and its advantages, without its complexity. Developers interact with the Kubernetes API and deploy their apps—no need to manage infrastructure.

More information at products.vshn.ch - APPUiO.

Servala has two key audiences: Software Vendors and Cloud Providers (or Private Enterprise Clouds).

We already provide many services via Servala through the Application Catalog.

Previously named "VSHN Application Catalog", it’s now called Servala ("Service? Voilà!").

More information at products.vshn.ch - Servala and Servala Website.

Customers using Products or Custom Solutions are entitled to Support. We provide hands-on assistance to help them use our offerings effectively. Our Support Plans ensure availability, guaranteed response times, and support in critical situations.

As part of Custom Solutions, we offer engineering services to build the missing pieces (when feasible and within scope) to deliver a complete solution.

Engineering focuses on integrating VSHN Products into Solutions—aiming for long-term partnerships, where we jointly operate or support known systems.

During the Sales Process and within existing Custom Solutions, we offer consulting: system reviews, conceptual design, architecture, and decision-making support.

Our consulting focuses on long-term relationships, not one-off engagements. Ideally, consulting leads to product onboarding or solution building.

Consulting offers customers expert guidance to leverage complex cloud-native technologies, especially when they lack in-house expertise. It empowers informed strategic decisions.

More information at products.vshn.ch - Consulting.

Support Plans define collaboration terms: support availability, response times, rates, and communication channels.

They apply to customers using recurring VSHN services via Products or within Custom Solutions.

More information at products.vshn.ch - Support Plans.

We resell selected partner products either as enablers (for example cloud infrastructure) or as an independent offering. These vendors operate in markets aligned with VSHN.