VSHN Canada
Delegator |
VSHN AG Switzerland (Board of Directors) |
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Accountable (Legally) |
VSHN Canada Board (Board of Directors) |
Coordinator |
Matthias Indermuehle |
Purpose
With VIP-24, VSHN has decided to implement a follow-the-sun concept to cover 24/7 operations for our customer business and to reduce the burden of working outside normal working hours.
To do this, we need staff at additional locations around the world, ideally about 8 time zones apart from Switzerland. The Swiss evening hours and the time until midnight are most important for us because of scheduled changes and periodic maintenance work, and are therefore our priority.
With VSHN Canada – The DevOps Company Inc., located in Vancouver, British Columbia, we have our first follow-the-sun location and employ people locally there.
Key Responsibilities
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Ensure needed capacity for:
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Cloud Provider based Services – part of Custom Solutions Business Area
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VSHN Canada Operations – supporting other VSHN teams and roles
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VSHN is a legally compliant employer in Vancouver.
Organization
This shows the high-level organization of VSHN Canada in relation to VSHN Switzerland.
- Identity and Culture
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We’re one company; we share the same Identity and Culture.
- Legal Structure
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VSHN Canada – The DevOps Company Inc. is owned by and part of VSHN AG Switzerland.
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VSHN Switzerland appoints the General Manager of VSHN Canada.
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- Purpose and Operations
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VSHN Canada hires people and employs them in Vancouver.
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VSHN Canada employees cover European evening and night work.
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VSHN Canada supports various teams and roles with the remaining capacity.
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VSHN Switzerland pays the costs of VSHN Canada.
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- Governance
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Strategy steered by Product Management Role.
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People and Culture by People Role.
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Finance by Finance Role.
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High-level legal by the Board of VSHN Switzerland.
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Constraints
While there are naturally cultural differences, we strive for equivalence for all employees and adhere to our common Values.
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If exceptions are necessary (for example, local employment conditions), we decide together with People.
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We try to find simple, general, and if possible globally applicable solutions that do not require further exceptions.
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Whenever possible, we try to unify organizational structure, processes, and tooling globally and avoid reinventing the wheel.
This domain is tracked and reviewed as VIP-46