VSHN Handbook
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VSHN Handbook

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    • Working Together
      • Culture Overview
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          • Operations vs. Governance
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      • The Zurich office
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        • Meeting Rooms
      • The Vancouver office
    • People Operations
      • Onboarding & Trial Period
      • Time Tracking
        • Working Hours Policy
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        • Time Off Policy
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      • What to do if someone is behaving in a non-VSHNary way?
      • SARS-CoV-2 - COVID-19
      • Living and working in Canada
        • Swiss VSHNeers working in Canada
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        • Visits to the Headquarter in Zurich
    • Identity
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      • Core Business Processes
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        • Service Desk Workflow
        • Incident Handling
        • How to Request Handling (outdated)
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            • Recruiting Principles
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            • Recruiting Process
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        • Customer Support Lead
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        • Corporate IT Role
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          • Chief Marketing Officer
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        • Sales
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          • Requirements Engineering and Solution Design
        • VSHN Canada
          • General Manager Canada
      • Communities of Practice
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    • Patterns and Concepts
      • Domains
        • Domain Reviews
      • Fundamental Business Principles
      • Some S3 Patterns at VSHN
        • Understand and Assign Drivers
        • Respond to Organizational Drivers
        • Create Proposals
        • Governance Meeting
          • Resolve Objections
        • Evaluate and Evolve
        • VSHN Improvement Proposals
          • How to create VIPs
      • Definition of Cloud Native
      • Definition of Cloud Infrastructure
      • Definition of Managed Service
      • Tracking OKRs
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      • Jira
        • Planned Work
        • Service Desk Workflow
        • Project Management and Planning
          • Issue Types for Project Management
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        • Jira - Tips and Tricks
      • Brand Guide
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        • GnuPG and Evolution
        • GnuPG and GitLab
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        • Passbolt
          • Passbolt User Documentation
        • Recommended Password Managers
        • Generate a Password
      • How to Transfer Data Securely
      • Troubleshoot Docking Stations
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      • Various Links
    • Terminology
    • ISMS Policies
      • ISMS Scope
      • Information Security Policy
      • Risk Methodology
      • Acceptable Use Policy
      • Development Security Policy
      • Security Incident Management Process
      • Physical Security Policy
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      • Supplier Security Policy
      • Certificate Usage
      • Annex to the declaration of confidentiality
      • 4 Eyes Deletion
    • About
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      • Change Log
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      • Colophon
VSHN Handbook default
  • VSHN Handbook
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  • VSHN Handbook
  • Organization
  • Core Business Processes
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Core Business Processes

Our core business processes are no longer documented in the handbook.

See: Business+Processes / Flows

Organization Application Catalog

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