👤 Sales Support

Automatically generated excerpt from nestr.io on 2026-11-15 12:05 UTC, view all live information here.

Circle (Delegator)

🔘 Commercial

Role Keepers

Tania Vonarburg

Purpose

Sales Support helps the commercial team work with a clear, simple and reliable sales process, from the first lead through to the signed deal. It takes over the groundwork, such as process design, Odoo automation and reporting, so that Sales and the other commercial roles can concentrate on customers.

Accountabilities (Key Responsibilities)

  • Documenting the process so others can run it

  • Documenting the process so others can run it

  • Supporting quote templates and sales one-pagers

  • Organizing workshops with all stakeholders to improve the sales process

  • Preparing a short summary for the Company Meeting

  • Preparing the weekly pipeline report for the Weekly Sales Sync

  • Supporting the commercial plan 2027 (Sales, Marketing, Partner)

  • Supporting automation in Odoo so the process depends less on manual effort

  • Supporting the design and improvement of the sales process, including the Odoo configuration

Stakeholders and Key Deliverables

Business Lead
  • Commercial Plan 2027

Sales
  • Lead check

  • Pipeline Report

  • Quote templates

SDR
  • Lead handover into the sales process

(Key) Account Manager
  • Incoming leads

  • Handover after Closed Won

Product Manager
  • Quote templates

  • Sales one-pagers

Marketing
  • Sales one-pagers

Partner Management
  • Partner deals in the sales process

Dependencies

Business Lead
  • priorities, decisions on the sales process and the commercial plan

Sales
  • Odoo data kept up to date (stages, next steps, values, lost reasons)

Product Manager
  • product and pricing input for quote templates and one-pagers

Solution Architect
  • input and feedback on the sales process

Marketing
  • branding and content for sales one-pagers

Partner Management
  • Partner input for the commercial plan 2027

Odoo administration
  • (Which circle/role is that?)

  • Changes in production after testing in preprod