🔘 Schedar

Automatically generated excerpt from nestr.io on 2026-08-28 15:55 UTC, view all live information here.

Super-Circle (Delegator)

🔘 AppCat Business

Roles

Purpose

Our customers need databases, search, cache and similar services, as well as "Developer Tooling as a Service", consumable via self-service, to do DevOps and run their applications reliably in production, or offer such services at scale. On VM only clouds or for on-premises installations, there are no cloud provider services available for this.

We therefore need to broker cloud services, and also build, run and support self-made services, so that we can offer both in a unified way, as VSHN products.

Accountabilities (Key Responsibilities)

  • Customers receive support according to (Support Plans).

  • Customer Services operated towards defined SLOs.

  • Code and documentation for all Services maintained.

  • Defined Services are engineered.

  • Automation Framework built and maintained.

  • Products defined in needed detail, including SLIs and SLOs.

  • Requirements for Services from stakeholders are understood, fed and decided in product management.

Stakeholders and Key Deliverables

Stakeholders
  • Company that needs software for their business

  • Software Developers

  • Provider with instances at Scale

Key Deliverables

Dependencies

VSHN Products
  • APPUiO

  • Managed OpenShift

  • Managed Kubernetes

External
  • Cloud Provider Services

  • OSS Projects and Software Vendor contracts

VSHN Internal Services
  • Finance

  • People Operations

  • VSHN Canada timezone coverage support