Organizational Development / Culture

Why is this role needed, what need of the organization does it address, or how is it relevant within the organization?

A business needs a healthy organization that supports its people to work effectively. Organizing ourselves is also distributed into the teams and roles, and VSHNeers should start by owning the issues they see and drive continuous improvement or structures and practices. We don’t expect them to handle complex situations alone, though. On the team level, support typically comes from the Scrum Master or Team Facilitator. However, we also need to address broader company-level topics like strategy execution and goal setting, governance, communication, and clarity on structure and responsibilities — how we do this, when it’s about more than one role or team.

For this, we need dedicated capacity on these topics, with a collaborative approach that supports the VSHN organization to function effectively for the business and for the VSHNeers to have an enabling and enjoyable working environment.

Foster understanding of our values, practices, and structures by documenting, teaching, and living them as an example while supporting VSHNeers in addressing organizational issues and opportunities. Drive governance issues at a corporate level where useful, while primarily focusing on helping VSHNeers understand and apply organizational responsibilities, communication, and decision-making processes, rather than doing it for them—promoting distributed leadership and accountability. This role serves VSHNeers and the organization independently of teams, while Team Facilitators and Scrum Masters focus on the team level.

List the essential responsibilities assigned to this role.

Whom does this role deliver value to, and what do they need from this role?

What Skills and Mindsets are needed to fit this role?

The Scrum Master / Team Facilitators do the same on the Team Level, I don’t interfere with that; instead, I learn and collaborate with and support these roles.