Product Owner

  • Coordinates all efforts to define, develop and maintain a product.

  • Knows a product in all its details: functionality, limitations, and dependencies.

  • Is interested in the underlying technology and keeps up-to-date with current upstream development.

Duties

Own (be responsible for)
  • A specific product.

  • Projects to kickoff, maintain, improve or extend the product.

Coordinate
  • Creation and changes of the product definition, also with Product Owners of other (dependent) products.

  • Pricing, together with Sales and Marketing (VSHN Product Management).

  • Partner connections (for example Red Hat, MariaDB, Rancher, etc.) and upstream support.

  • Projects to improve the product.

  • Technical (design) decisions (usually for Changes), align with other (dependent) products.

  • With Service Managers of customers which are using a product

Evaluate
  • Technical changes.

  • Features and requirements (what do customers need, what do we need).

Manage
  • Product development, backlog and roadmap.

  • Lifecycle of the product and underlying technology.

Support
  • Inside sales, in creating and updating product sheets and products in our ERP.

  • Sales (especially the pre-sales engineer for a specific lead) when the product is part of a potential project.

Out of Scope

A Product Owner isn’t:

  • The role actually working on the technical implementations or operations, bug fixes or setup (service activation) of the product.

  • Responsible for incidents affecting or caused by the product.