Domain Customer Solutions

Customer Solutions is the operational heart of VSHN, here we directly create value for and together with our customers. This is where we operate and support all Managed Services around the clock and onboard customers or migrate existing to new solutions.

Accountable

Solutions Delegate Circle

Delegator

Business Operations (Management)

Purpose

Why does Customer Solutions exist?

We have an existing base of services that we run for our customers and a portfolio of new and future products that we envision scaling our business with. Without a constant rethinking of the solutions, a transition for existing customer or onboarding of new customers to the new, more scalable products is unlikely and we risk a stall in development and growth.

We need to operate and support our customers' existing solutions, onboard customers to new solutions and transition or migrate old services to new solutions based on our product portfolio.

Description

This is just a preview, click on the image or here to see the live Domain Canvas on the miro board. Password here.

doman customer solutions preview

This domain is tracked and reviewed as VIP-3