Business Management


Management Work Group


Board ("Verwaltungsrat")


Why does this domain exist?

A company must make sure that it fulfills its purpose and makes all the necessary organizational, economical and personnel decisions as well as plans, implements and controls measures and the operational business. The board (“Verwaltungsrat”) can do this themselves or delegate this to others in the company (as defined by Swiss law.)

We want to define this as the Business Management Domain and delegate it to a group of people at VSHN. So that we can ensure the health and growth of VSHN, and Board and Management can control this through reviews together.

Key Responsibilities

  • Develop in collaboration with the Board and implement the company’s business strategies to fulfill VSHN’s purpose.

  • Strategically interact with the board to ensure we have a common understanding of the market and the future of the company.

  • Break down responsibilities to meet the overall purpose of VSHN into Domains, according to business strategy. Delegate Operations and Governance (where applicable) for these Domains to people to create accountable Teams or Roles. Stay overall accoutable and continously live the act of being the Delegator, to review and support how Delegatees account for their Domain.

  • Take and execute appropriate measures to verify that delegated responsibilities are being carried out and that decisions and work in delegated areas is effectively serving the company’s purpose.

  • Ensure that the delegated areas (our domains) come up with concrete actions, strategy or business plans that contribute to the high level strategy and the success of the company.

  • Ensure alignment over all domains of VSHN.

  • Ensure company policies and regulatory guidelines are known and followed at all times throughout the company.

  • Communicate and maintain close relationships with employees, business partners and government agencies.

  • Internal communication of company’s interest towards all VSHNeers.

  • Act as a public speaker and PR representative for the company, in a manner that represents the company’s profile, what we stand for.

  • Oversee company finances, investments and other business matters.

  • Recognize and analyze problematic situations and events if they are not recognized or addressed in delegated areas, and take actions so that solutions are found to ensure the survival and growth of the company.

Key Deliverables

  • Clear high-level strategy

    • Concrete plan on what is needed

    • How we evaluate progress and adapt

  • Budget for the next 18 Months, aligned with high-level strategy

  • Clarity (documented, explained) how VSHN’s purpose and high-level strategy is delegated within the organization

  • Reviews of delegated Domains with the Delegatees

  • Meetings with VSHNeers (for escalation, and as useful and needed)

  • Company wide presentations and announcements. For example:

    • Decisions made in our Domain

    • Financial reports

  • Management member at external meetings and events (official representation of VSHN)

Delegator Responsibilities

  • Decision on overall Identity and Purpose of VSHN (even if Management and other VSHNeers are involved, and contribute)

  • Quarterly decision on Budget for the next 18 months

  • Organize and ensure proper accounting (even if operationally delegated)

  • "Organisationsreglement" that delegates us the "Geschäftsführung".


Finance (Antares)
  • Effective numbers are up-to-date

  • Effective numbers are in the budgets as soon as available

People Operations
  • Major changes, escalations of VSHNeers requests or unhappiness

  • Other issues requiring attention / decision from Management

Key Resources

Finance (Antares)
  • Working tooling / framework (for example Google Sheet) for budget

  • Usable ERP for accounting and finances

Mindset, Skills and Capabilities

  • Be a Leader, lead by example

  • Be approachable

  • Be a coach

  • High sense of ownership for the course of the organization on the high level. Feel responsible when no one else does.

  • Ability to understand and act towards risks and opportunities for the company.

  • You think, decide and act for the benefit of the organization and not yourself.

  • Needed time for being a member of Management and doing the needed (operational) work.

Monitoring and Evaluation

Review (usually Peer Review) every 6 months with the Board and reviews as the Delegator as part of the reviews of all delegated Domains.

Evaluation Criteria:

  • The organization (all VSHNeers) has everything to sustain itself, be successful and grow.

  • Financial health of VSHN.

  • Key Deliverables produced and usable / working as intended.

This domain is tracked and reviewed as VIP-61